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Privacy Policy

 

Introduction
Welcome to the online store of Mossvibers (hereinafter referred to as "we" or "us"). We are dedicated to protecting your privacy and ensuring the security of your personal information. This policy outlines how we handle your data when you visit our website to purchase outdoor sofa sets, sofa sets, and outdoor storage products.

1. Scope of Policy
This policy applies to all personal information collected through our online store. It covers the data necessary to browse our catalog, make purchases, and interact with our services. This policy strictly applies to our online operations and does not cover any offline activities, as we operate exclusively online. By accessing our website, you acknowledge the terms set out in this policy.

2. Information Collection Technologies
We use Cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us recall your preferences and improve site functionality.

  • Technical Data: We automatically collect your IP address, browser type, time zone settings, and device information to ensure the website functions correctly.

  • Usage Data: We track how you interact with our website to optimize the layout for outdoor furniture and storage product displays.

3. Information Usage and Sharing
We use your information solely to facilitate your experience and complete transactions.

  • Usage: We use your personal details to process orders, arrange shipping for large items (such as sofa sets), and handle payments.

  • Sharing: We do not sell your personal data. We only share necessary information with essential service providers, such as payment processors and logistics partners required to deliver your goods. These partners are strictly prohibited from using your data for any other purpose.

4. Data Storage and Cookies
Your data is stored on secure servers with restricted access.

Cookie Authorization: Upon your first visit, we provide a clear notification regarding the use of Cookies. You have the right to know what data is being tracked. By continuing to use our site or clicking "Accept," you authorize us to store these Cookies on your device. You may modify your browser settings to decline Cookies, though this may affect the functionality of the checkout process.

5. User Rights
You possess specific rights regarding your personal information. You are entitled to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request amendments to any inaccurate or incomplete data.

  • Deletion: Request the erasure of your personal data from our records.

  • Withdrawal of Rights: You have the right to withdraw your consent for data processing at any time. To exercise any of these rights, please contact us using the details provided below.

6. Legal Basis for Data Processing
In accordance with applicable privacy laws and the General Data Protection Regulation (GDPR), we process your data based on the following legal grounds:

Performance of Contract
Processing is necessary to fulfill the contract when you place an order. This includes processing payments, managing the order, and delivering your purchased items.

Explicit Consent
We process your data for newsletter subscriptions and marketing activities only when you have given us your explicit consent to do so.

Compliance with Legal Obligations
We process your personal information as required to comply with applicable laws, including tax, accounting, and regulatory reporting requirements.

Legitimate Interests
We process data based on our legitimate interests in improving user experience, maintaining website security, and preventing fraud.

7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including satisfying any legal, accounting, or reporting requirements. Once the data is no longer needed, it will be securely deleted or anonymized.

8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We use encryption protocols to safeguard sensitive payment information during transmission.

9. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. 

10. Contact Information
If you have questions or comments about this policy, please contact us using the information below:

Address: 301 ASHWOOD LN, EASLEY, SC 29640-2548, United States
Phone: +1 (516) 941-7178
Email: solutions@mossvibers.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)